Viewing, changing or cancelling an occasional trip on paratransit
April 20, 2026Do you use our paratransit service for your occasional trips?
With our online tool, you can view your upcoming trips, cancel a trip, or book a new one in a few simple steps.
What would you like to do?
View an occasional trip
Cancel an occasional trip
Change an occasional trip
View an occasional trip
All your occasional trips on paratransit are listed in your personal account. Learn how to view your trips in the booking tool.
Cancel an occasional trip
Change of plans? Follow this tutorial to cancel a trip directly in the tool.
Change an occasional trip
To change a paratransit trip, you must first cancel it and then make a new reservation.
Here are your options for scheduling a new trip:
Book a one-way trip without mobility equipment or an attendant
- Book a round trip without mobility equipment or an attendant
- Book a one-way trip with mobility equipment or an attendant
- Book a round trip with mobility equipment or an attendant
More useful information
Don’t have a customer account?
Create your customer account today.
Need an attendant card?
Request one today.
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