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Fare measure for the Mascouche line

Get all the information you need to take advantage of the fare measure offered by the Autorité régionale de transport métropolitain (ARTM) and Mobility Montréal partners for customers of the exo5 Mascouche line.

COVID-19: Certain metropolitan ticket offices and exo sales outlets are closed. Subscribe online.

The fare measure in brief

  • A fare reduction of up to 30% applicable on the purchase of a monthly TRAIN or TRAM pass.

  • To obtain the reduction, you must subscribe to the OPUS+ or OPUS+ entreprise program by October 31, 2020.

Certain conditions apply. See the terms and conditions (French).

Eligibility requirements

What are the eligibility requirements?

  • You must reside in the catchment area for the line determined by the Autorité régionale de transport métropolitain (ARTM).

  • You must register for the fare measure.

  • One (1) registration only per person. If you have already used an email address to make a request, the system will prevent you from making a new request using the same email address.

  • Limit of five (5) requests per mailing address. Each person who registers must have a different email address. Do more than five (5) people live at the same mailing address? Contact exo Customer Service at 514-287-8726.

  • Avoid registering twice (online and at a ticket office). Both requests will be cancelled. 

See the terms and conditions (French)

Was your online request refused?

You should receive an email that provides the reasons for ineligibility.

Think you have a special case? Write to us using this form.

Selecting a fare

Which fare should I subscribe to?

For the train only

  • You must hold a TRAIN pass for your zone of departure.

For the train, métro or shuttles and the métro

  • You must hold a TRAM pass for your zone of departure.

For Shuttles 500, 501 and 502

Shuttle Itinerary Accepted fares

Itinerary

500

Accepted fares

Mascouche train station to Radisson métro station Monthly TRAM pass in Zone 6 or higher. Fares for the Terrebonne-Mascouche sector.

Itinerary

501

Accepted fares

Terrebonne train station to Radisson métro station Monthly TRAM pass in Zone 5 or higher. Fares for the Terrebonne-Mascouche sector.

Itinerary

502

Accepted fares

Repentigny train station to Radisson métro station Monthly TRAM pass in Zone 5 or higher. Local fares outside the L'Assomption sector.

Consult the schedules for Shuttles 500, 501 and 502.

Good to know: Occasional passes, such as single fares, are not included in the measure.

OPUS+ or OPUS+ entreprise

I don't want to subscribe or I purchase my monthly pass at a fare terminal or ticket office

Register online

  1. Fill out the online form. When registering, you must provide the following information: your full name, mailing address, date of birth and payment information.

  2. You will be sent an email that confirms your eligibility.

  3. Your new OPUS+ card will be sent by mail.

  4. Load your monthly fare at an authorized location as of the 20th day of the month.

See the list of authorized locations (French)

Register at a metropolitan ticket office or exo sales outlet

  1. Visit an authorized location with a proof of residence that includes your full name and postal address. The staff will validate your eligibility.

  2. If you do not have an OPUS card, you will be sent one by mail. If you already have one, you will now be able to load the correct fare on it.

  3. Load your monthly fare at an authorized location as of the 20th day of the month.

See the list of authorized locations (French)

Why do I need a new OPUS card?

  • It was designed for this offer. You cannot access the fares covered by the mitigation measure without it.

  • It is non-transferable and will be registered in the OPUS system in the name of the subscriber. The card holder must be present when registering at a ticket office.

  • Haven't received your card by mail? If you received the email confirming your eligibility, contact exo Customer Service at 514-287-8726.

I want to subscribe to OPUS+ or OPUS+ entreprise

  • Subscribe online to OPUS+ or OPUS+ entreprise by October 31, 2020.

  • You will receive the fare reduction automatically as of your first month of subscription. For example, if you subscribe before April 10, the monthly discount will start with your May fare.

Subscribe to OPUS+ or OPUS+ entreprise

I am an OPUS+ or OPUS+ entreprise subscriber

To take advantage of this offer, you will not need to take any steps. The fare reduction you are entitled to will be applied automatically on the 11th day of every month.

Reduced rate, student, single and weekend fares

For students who have already renewed their OPUS card with photo

  • Visit a ticket office with a proof of residence to show your eligibility and request your new OPUS card with photo.

  • The fee of $15 to issue the card will not apply if you have renewed it for the new school year or if it expires October 31, 2020.

For students who haven't yet renewed their OPUS card with photo

  • Visit a ticket office with a proof of residence that includes your postal code, as well as the documentation required to obtain an OPUS card with photo.

  • Upon validation of your documents, you will receive your Mascouche line OPUS card on site. A fee of $15 will be required to issue your new OPUS card.

  • Purchase your monthly pass as of the 20th day of the month.

For those who are changing fare category

Are you going from a student fare to a regular fare? Do you want a TRAM pass instead of a TRAIN pass? If you remain eligible for the fare measure, changes may apply to the reduction you're entitled to.

  • Any changes will be applied automatically. You will not need to take any steps.

Good to know: For certain TRAIN and TRAM passes, the applicable reduction is lower than 30%. In order to ensure the integrity of the fare system and make it fair for all train users who purchase passes, a base fare was established. The fare measure may not apply below this base fare.

Fare mitigation measure chart (French)

Cancelling your subscription

To terminate your subscription, you must:

  • Log on to your online account or contact exo Customer Service.

  • Provide notice no later than the 10th day of the month preceding the month you plan to terminate the subscription, failing which the cancellation will only apply on the 1st day of the following month.

Example: to terminate a subscription on May 31, 2020, exo must receive the termination request by May 10, 2020. If the request is received on May 11, 2020, or in the days following that date, the subscription will only end on June 30, 2020.

The ARTM and exo are not liable for a termination request made by a user after the 10th day of the month preceding the month they plan to terminate their subscription, and no reimbursement will be granted, if applicable.

Take advantage of the fare measure!

Subscribe to OPUS+ or OPUS+ entreprise

Register

Questions about your request?

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