Paratransit
Transportation adapted to your needs
Paratransit is a public transit service for people with disabilities who live within the exo service area. It’s a door-to-door service that’s available by reservation 7 days a week, 365 days a year.
Before booking your trips, review this section to:
- Learn general information about the service
- See the current guidelines and rules to follow
- Verify whether your municipality is served by paratransit services (available in French PDF only)
- Check your eligibility and find out how to make a reservation
How to prepare for paratransit
Only people who are eligible for paratransit may use this service. First check to see if you meet the eligibility criteria, then submit an application.
Check your eligibility for paratransit service
Review the eligibility criteria and learn about the steps required to submit your application.
Book a trip
Has your eligibility been confirmed? Learn how to book a paratransit trip.
Understand how your trip works
Learn how the service works on the day of your trip and what you need to know before, during and after your journey.
Cancel or modify a reservation
Can’t make your trip? Don’t forget to cancel or reschedule so that others who might need the service can take your place.
Helpful tools
Everything you need to know in one place
Check out our pamphlet for practical information on using the service, including rates, schedules, payment methods and more.
Have a question or need assistance?
We’re here to help.