Our snow removal measures for reliable winter service
Updated on February 2, 2026
We know that when you ride the bus, one of the most important things is for your driver to arrive on time, especially when it’s -20°C outside. But in winter, punctuality can be a challenge when it snows.
Here are some of the initiatives our teams take to prevent problems and delays.
1. Like any vehicle, it can be difficult for buses to start in cold weather.
The solution? Our drivers start their engines ahead of time to ensure they have sufficient time to resolve any issues and be ready to leave on schedule.
2. Reserved bus lanes aren’t cleared of snow.
The solution? Thanks to our arrangements with several municipalities, snow clearing is prioritized on certain streets near stations and terminals as well as on routes used by our vehicles.
3. Buses aren’t adequately heated inside at the moment of departure.
The solution? When they are stopped, buses are connected to an external power supply that runs their block heaters. The heating system is also checked before departure.
4. Cold weather increases the risk of mechanical failures and leaks, which prevents various components, such as doors, from working properly.
The solution? Freezing temperatures can cause a lot of damage. That’s why we deploy an additional team of mechanics when extreme cold is forecast in the morning.
Generally speaking, before your departure we check all the systems.
We also use wiper blades that are specially designed for winter conditions.
Other factors that can delay bus drivers
An improperly parked car can slow down traffic and prevent a bus from stopping properly. Watch this video to learn about the different situations that complicate traffic flow.
Video in French only
Want to know more about the impacts of cold weather and precipitation on our service? Read the winter plan.
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