Want to validate your transit fare before getting on the train, but the terminal isn’t working? Here’s what you need to do to avoid a fine.
Fare and validating terminals are designed to work at all times, even in extremely cold weather. However, a machine may break down for other technical reasons. If the fare or validating terminal is out of order, follow these steps to travel without risking a fine.
Explain the situation to the inspector, who will write down your contact information. A verification of the equipment will be carried out. If an anomaly is detected, you will not be issued a fine.
Know that your call is important. Thanks to you, our maintenance team will be made aware of the situation and will visit the site to repair the machines.