exo will manage your subscription
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Via exo Customer Service
On June 26, 2023, exo becomes responsible for managing and providing customer service for the OPUS à l’année and OPUS & Cie subscription programs.
See what this means for you
Select your profile to learn more
You’re a subscriber
Starting June 26, your subscription will be automatically transferred to exo. Here’s some important information:
Subscription terms and conditions
What’s changing on June 26
Your subscription conditions
All of the documents related to your membership should be read replacing the STM with the ARTM. See terms and conditions:
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Your benefits and fare remain the same
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Your fare remains valid in Zone A
For the bus, metro, train and paratransit.
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You keep your current OPUS card
Billing and payments
What’s changing on June 26
The payment date
The payment will be held on 11th day of every month for the next month’s fare.
Account statements will be issued by exo
Your account statements will now feature the Réseau de Transport Métropolitain letterhead.
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Payment by direct debit and by Visa or Mastercard credit card.
Your payment information will be securely transferred* to exo. Learn more about transferring data and agreements.
*American Express credit cards information will not be transferred as it will no longer be eligible for payments. If you pay for your subscription with this payment method, you are invited to make the change now in your current account.
Access to your account
What’s changing on June 26
Data transfer and security
Your data will be securely transferred. Read the notice on this topic:
Customer Service
What’s changing on June 26
exo will become responsible for providing customer service to manage your membership.
You may contact us for any questions or support regarding:
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Your membership
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Your customer account
Key dates
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June 22
Deadline to download your billing history from your current account.
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June 26
exo becomes your subscription program manager.
You’re an employer
Starting June 26, your membership in the OPUS & Cie program will be transferred to exo. Here’s some important information:
Subscription program terms and conditions
What’s changing on June 26
Your agreement
All of the documents related to your OPUS & Cie Program Agreement should be read replacing the STM with the ARTM.
exo will manage your program and provide customer service
You can manage your program and employee memberships on exo’s employer portal. Learn more about logging in to the portal.
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Benefits and terms remain the same for you and your employees
Billing and payments
What’s changing on June 26
Payment date of your contribution
The payment date will be between the 20th and 25th day of the month preceding the month the fare is valid.
Account statements will be issued by exo
Your account statements will now feature the Réseau de transport métropolitain letterhead.
-
Payment by direct debit and by Visa or Mastercard credit card
Your payment information will be securely transferred* to exo.
Learn more about transferring data and agreements.
*American Express credit cards information will not be transferred as it will no longer be eligible for payments. If you pay for your subscription with this payment method, you are invited to make the change now in your current account.
Employer portal access
What’s changing on June 26
Data transfer and security
Your data will be securely transferred. Read the notice on this topic:
Customer Service
What’s changing on June 26
exo will become responsible for providing customer service to manage your membership.
You may contact us for any questions or support regarding:
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Your OPUS & Cie program membership;
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Your portal.
Key dates
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June 22
Deadline to download your billing history from your current account.
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June 26
exo becomes your program subscription manager.
All public transit subscription programs in the Greater Montreal metropolitan area are provided by the ARTM. As of June 26, 2023, exo will manage these programs and provide customer service.
