313 - exo on-demand
Boisbriand
Your new local bus network
On November 9, 2024, exo will be making changes to bus lines 51 and 52. Discover the changes:
Bus lines 51 and 52 will continue to operate on weekdays. The route of the lines will remain the same.
You must present a valid transit fare to board all our vehicles.
Book your trip starting November 2nd.
What is on-demand transit in Boisbriand?
How do I book a trip?
It’s super easy! Reserve your trip in just a few clicks, 24/7 and on holidays, via the exo on-demand app.
The exo on-demand app is available on the App Store and Google Play. To sign up, simply enter your personal information, including your full name, email address and phone number.
Indicate your addresses of departure and arrival, the desired date and time of your trip, and the number of people travelling. The app will propose a route to your destination.
The exo on-demand service is available to all holding a valid pass on an OPUS card or an occasional chip card (L'Occasionnelle.)
You can also pay in cash on board the vehicle (exact change required).
The boarding time will be confirmed 15 minutes before the vehicle arrives. Please present yourself at the stop a few minutes ahead of time.
Travel with peace of mind! You’ll receive a notification when the vehicle’s arriving
You may cancel your trip up to 10 minutes before the scheduled departure time. Cancelling in advance is important as it allows us to give the spot to another customer.
- On the app, go to the “My Reservations” tab.
- Call one of our agents at 1-833-255-6396, Monday to Friday, from 6 a.m. to 8:30 p.m., and Saturday, Sunday and holidays from 9 a.m. to 5 p.m.
- Or contact us by chat on weekdays, from noon to 4:30 p.m.
Identify your ride thanks to the 313 - EXO À LA DEMANDE sign. Once on board, you can see the time of arrival at your destination in real time.
The driver will drop you at the stop closest to your destination, within the area served.
Exo on-demand will drop you near your home!
Other reservation options
FAQ – exo on-demand in Boisbriand
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You may transfer to a regular exo line at the Sainte-Théràse terminal or Sainte-Théràse station. Be sure to hold a valid fare for your transfer.
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A virtual stop is a safe boarding and disembarking area located at an intersection, however there is no traditional bus stop sign at this location.
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The driver cannot wait for you at a stop. If you are not there, they will indicate that you have not used the service. Your absence will be noted in your account. Exo reserves the right to take action in the event of misuse.
To avoid being late for other reservations, we suggest arriving 5 minutes in advance. -
No. The app will provide a boarding location based on your departure address, as well as a drop-off location based on your arrival address. You can choose from several fixed and virtual stops in the app.
Please note that the proposed stops are, by default, located no more than a 5-minute walk from your departure address. -
On-demand transport will be available from 7:20 am to 12:00 am all year round, including on public holidays.
However, on the following days, the on-demand transport service will not be available, and routes 51 and 52 will operate as usual:Holidays Dates Service Two days before Christmas 5:30 a.m. to 8:30 p.m. Christmas Eve 5:30 a.m. to 8:30 p.m. Holiday period From Friday, December 27 to Monday, December 30, 2024
5:30 a.m. to 8:30 p.m. New Year’s Eve 5:30 a.m. to 8:30 p.m. Holiday period 5:30 a.m. to 8:30 p.m.
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You may reserve your trips up to 7 days in advance. The app will ask you to confirm the route per day.
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Yes, the reservation may be modified up to 10 minutes before pickup time via the mobile app, website or by phone during our Customer Service department’s business hours (Monday to Friday, from 6 a.m. to 8:30 p.m., and Saturday, Sunday and holidays from 9 a.m. to 5 p.m.).
You may also use our chat service, available every weekday from noon to 4:30 p.m. -
The reservation may be modified or cancelled 10 minutes before the pickup time. A minimum of one (1) hour before your scheduled pickup time is preferable to allow us to give your spot to another customer.
If you do not cancel your reservation and are not present at the stop at the scheduled time, a note of “absent” will be added to your account and you’ll be sent an email. -
You may reserve two trips at least 30 minutes apart.
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Yes, the terms for exo buses also apply to this service. To book a trip, each passenger must have an account in their name and download the exo on-demand app for an optimal experience. You may make reservations for another account using the web reservation portal on the website, by calling exo Customer Service, or via our chat service.
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Bus lines will continue to operate on weekends in your area.
Depending on the desired trip, you may be asked to use these bus lines as their stops are closer to your departure and arrival destinations than those offered by exo on-demand.
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The fares and rates are equivalent to regular bus service for the Laurentides sector (Zone C).
Children aged 11 years and under accompanied by an adult ride for free.
For more information about applicable fares, see the ARTM fee schedule.
- Monday to Friday, from 6 a.m. to 8:30 p.m.
- Saturday, Sunday and holidays, from 9 a.m. to 5 p.m.
This project is financed through the Programme d’aide aux nouvelles mobilités (NOMO) as part of the Plan pour une économie verte 2030.
