Our phone system is experiencing intermittent interruptions. To contact us: for regular transport, please use this form; for paratransit transport, write to us. Thank you for your understanding.

FAQ - Emergency situation

Can't find your question listed below? Don't hesitate to contact our Customer Service at 514 287-8726 or fill out the contact form.

  1. What do I do in the event of an emergency?

    Call 911 directly. Some train stations are equipped with an emergency phone with a direct line to 911. In the event of a problem, speak with an exo inspector or call our Customer Service at 514 287-8726.

  2. Where can I report suspicious behaviour?

    Immediately report any suspicious activity to an exo inspector or call our Customer Service at 514 287-8726.