FAQ - Information on train stations, schedules, parking and access

Can't find your question listed below? Don't hesitate to contact our Customer Service at 514 287-8726 or fill out the contact form.

Where can I see train schedules?

Simply visit the Train section and select your train line, your direction and your station. Want to obtain the information even more quickly? You can do so by registering to My Account! You'll obtain a host of practical services: personalized service status, schedule of next departures, itineraries from your favourite destinations, mobile applications, etc. In addition, the Train-Alert service will send you emails or text messages on the service status of the train line you use!
Where is the nearest train station?

You can find this information easily by using the trip planner! Enter your point of origin and you will get the address of the nearest train station, as well as suggestions to coordinate the various modes of transport efficiently.
Why does the number or type of cars vary from one train to another?

The reason is simple: every month, we plan the distribution of cars for each train based on ridership in order to optimize rolling stock use. To ensure your comfort, we use a standard that calls for a maximum density of two standing passengers per square meter, and that states that standing time should not exceed 25 minutes.

To facilitate train boarding, the number of cars that make up the next train is announced on the dynamic display screens five minutes before the train's arrival.

For more details, watch our video (French):
What do I need to take the train?

You must buy a transit pass or ticket valid for the highest fare zone on your route.
Which train stations feature a parking lot?

Most train stations have a free park-and-ride lot. You can check, and see how many parking spaces a parking lot has by consulting the Information tab on every train station page. Stations are classified by train line.
Do I have to pay to park my car?

Most train stations have a free park-and-ride lot. You can check and see the number of parking spaces by consulting our interactive map.

Since July 1st, 2014, at least 5 park-and-ride lots have been included in a pilot project in which users can reserve a parking space on a daily or monthly basis.
Which train stations are served by bus service?

Most train stations are serviced by buses; exo, STM, RTL or STL, depending on the case. Visit the Train page, choose a train station and click on the Bus connections tab to see the possibilities.
Can I bring my bike on the train?

Yes, bikes are allowed, but at certain times only and under certain conditions. Visit this page to find out more.
Where are park-and-ride lots located?

There are over 33,000 park-and-ride spaces in dozens of parking lots across Greater Montréal! To find a park-and-ride lot near you, click here.
What do I do is the parking lot is full?

If the park-and-ride lot is full, you must find a parking space nearby. Warning! Check parking ban periods carefully before parking to avoid a parking ticket or your vehicle being towed. You can also obtain information on intermodal options such as carpooling, bus feeder services and active transportation. Click here to find out more.

We are always working to increase the capacity of our parking facilities. Discover our latest projects!
What rules must be followed in park-and-ride lots?

In parking lots and terminals, parking signage and spaces must be respected: one car = one space! Lock your vehicle's doors and never leave objects or documents likely to attract thieves in plain sight in your vehicle. Parking lots are accessible during hours when public transit services are available. Parking is prohibited between 2 a.m. and 5 a.m. unless you have registered to overnight parking.
How can I get a carpooling parking pass?

You must register with exo Carpooling, the online pairing service. It's free!
What do I do if my car was towed?

If your car was towed, contact the local towing company. You will find their telephone number on a sign explaining what to do if your car has been towed. These signs are found on every numbered post in the park-and-ride lot.
Are there bike racks at every train station?

Most train stations and terminals are equipped with bike racks. To see how many there are at a given station, consult the Information tab on your station page.
How can I sign up for the Bikezone?

The Bikezone is a bike shelter with controlled access located in the park-and-ride lot of the Deux-Montagnes train station. It is free for users who are pre-registered to an OPUS+ membership program. Read the instructions to sign up.
Where can I consult bus schedules?

Simply choose your transit agency as well as the number and name of the bus line in the Bus section of the website.
How do I find the bus route nearest me?

Visit the Bus section; it includes links to your local transit agencies. Or use our trip planner; just enter your origin and destination and it will display all possible modes of transport!
Where are the terminals located?

The metropolitan terminals are located at the end of the major service corridors. They promote intermodality by serving as points of convergence for several modes of transport, such as local buses, the metro, carpooling and cycling. Find the terminal nearest you by consulting this map.
Where are the reserved lanes?

There are 85 km of reserved lanes that facilitate public transit in Greater Montréal. To discover them, click here.

Due to technical issues, access to your account is temporarily unavailable. We are actively working to resolve the situation. Thank you for your patience and understanding.