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exo | Public consultation: bus network reconfiguration

Public consultations

Let’s build the network of tomorrow

In 2019, exo began a vast reconfiguration of the bus network on its entire territory. This is happening progressively, sector by sector.

We’ll be consulting you throughout the process in order to understand your needs and get your opinion about the new proposed networks.

  • Express your ideas

    Your comments help us to improve bus schedules, frequencies and routes in your area.

  • Follow the progress of projects

    In this space, you can follow the projects from the initial planning stages to the launch of the new network.

Discover the bus service reconfiguration projects

Closed consultations

Bus service reconfiguration

Laurentides – Terrebonne-Ouest

Closed consultations

Bus service reconfiguration

La Presqu'Île

Closed consultations

Bus service reconfiguration

Chambly-Richelieu-Carignan, Le Richelain and Roussillon

Public consultation FAQs

Reconfiguring the network consists of reviewing our services to make them more efficient. For example, by optimizing bus schedules, frequency and routes, among other things.

We analyze the network’s strengths and weaknesses based on current and future needs, and then reconfigure the services taking this data into account to better serve the region.

Exo was created in 2017 to better align services on Montréal’s North and South Shores. Up to that point, public transit service in these areas was provided by 14 different transit authorities.

Exo merged these services, optimizing them to better meet your needs. This network reconfiguration is taking place gradually, one sector at a time, allowing us to:

  • Improve travel between municipalities in your area

  • Provide better interconnectivity within the exo network and with other Montréal-area public transit networks

  • Offer more east-west transportation options to connect with travel hubs

  • Reduce congestion on the road network

  • Harmonize our services

This reconfiguration of the bus network is taking place gradually, sector by sector.

    • It started in 2019 with the Chambly-Richelieu-Carignan, Le Richelain and Roussillon sectors. The public consultations were completed in winter 2020 and implementation is scheduled for 2023. You can see the results of this process by visiting the page dedicated to these sectors.

    • The network reconfiguration continued in 2021 with the La Presqu’Île and Laurentides – Terrebonne-Ouest sectors.

The next sectors targeted are:

    • L'Assomption and Terrebonne-Mascouche (North Shore)

    • Haut-Saint-laurent and Sud-Ouest (South Shore)

Ultimately, all the sectors in exo’s territory will be reviewed.

For each reconfiguration project, exo launches a public consultation process with all stakeholders (including elected officials, municipal administrations, local businesses and organizations, customers, citizens, etc.). The consultation process is carried out in two phases:

  • Phase 1 allows us to understand the needs and concerns of each sector in order to guide exo professionals in designing the new bus network.

  • Phase 2 enables us to validate the proposed network and signal any areas of improvement.

Following these two phases, our teams finalize the details of the new bus network into order to implement it.

The process is carried out in collaboration with the Institut du Nouveau Monde (INM), a non-partisan and independent organization whose mission is to encourage citizen involvement in democratic life.

During public consultations, we ask citizens to express their needs through various activities including surveys, consultation sessions, discussion forums, interactive maps, and more.

During the pandemic, public consultations took place exclusively online. The present situation allows us to resume in-person activities when possible.

You can learn more about the consultation process on the page for each project underway.

All contributions and ideas are compiled and sent to the heads of the related projects to take into account when making their recommendations and decisions.

Contributions provided through consultation tools, such as surveys, are used to complement other means of data collection, such as information sessions, participatory events and workshops.

The collected data is analyzed to enable exo to understand the needs and expectations of participants.

Additional information is available on the pages dedicated to the sectors currently targeted by this project.

If you have further questions, contact our customer service team.

Participating in survey is anonymous.

However, we do ask that you identify yourself at information sessions to participate.

All of the information you share with exo in a public consultation is strictly confidential.

This information is compiled and sent to the heads of the related projects to take into account when making their recommendations and decisions.

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