For each reconfiguration project, exo sets up a public consultation process implying all interested parties (elected representatives, municipal administrations, local businesses and organizations, clients, population, etc.). This consultation process occurs in two phases:

• Phase 1 aims at identifying the needs and preoccupations specific to each sector in order to guide exo’s professionals in the development of the new bus network.

• Phase 2 allows us to validate the proposed network and to identify potential improvements.

Once these phases are completed, our teams then finalize the last details of the new network before its implementation.

These various steps are realized with the collaboration of Groupe BC2, an urban management and development firm specialized in public consultation and participation.

The reconfiguration of our bus networks proceeds gradually, one sector at a time.

• It started in 2019 with the Chambly-Richelieu-Carignan, Le Richelain and Roussillon sectors.

• In 2021, it went on with the La Presqu’île and Laurentides – Terrebonne-Ouest sectors.

The next sectors are:

• L'Assomption and Terrebonne-Mascouche (North Shore).

• Haut-Saint-Laurent and Sud-Ouest (South Shore).

Eventually, all sectors in exo’s territory will have been overhauled.