At exo, we carry more than passengers: we transport people, love stories, busy days, productive discussions, and sometimes, a little fatigue.
Being respectful goes a long way:
For you
Good behaviour makes for smoother, more enjoyable and safer journeys. When everyone makes a little effort, we all benefit. The result? Less stress, more comfort and more smiles.
For the staff
Drivers, inspectors, maintenance crews, and all exo staff work every day to provide reliable and friendly service. Respecting them means recognizing their essential role in the smooth operation of our network and the quality of your travel experience.
For us
Promoting good travelling etiquette contributes to our mission of transporting you efficiently and pleasantly. We aim to provide public transit services that make riding together enjoyable. Because a network isn’t just about vehicles and schedules, it’s a community in motion.
Even objects should have manners
The everyday items we travel with play an essential role in ensuring that every trip is pleasant, safe and respectful. In their own way, they remind us that small gestures can make a big difference.
A collection of well-mannered items
Katie the cap
Every morning, this cap tips her hat to those who keep our lives running smoothly day in and day out. She greets the inspector, thanks the driver and smiles at the ticket agent.
Katie’s advice: A smile can take you far.
Jack the backpack
This claustrophobic backpack hates being squished in with lots of passengers on public transit. He’s willing to put up with the dust on the floor if it means he’ll have more space and won’t bump into people.
Jack’s tip: Putting your backpack on the floor or your knees is a good habit to adopt.
Max the headphones
Max loves music, but not at full blast. He prefers sounds only his owner can hear, because a quiet train car is hardly a dance floor.
Max’s reminder: A simple gesture, such as turning down the volume of your music, can make the journey more pleasant for everyone.
Claire the cellphone
On public transit, she has the decency to speak quietly. She knows that speakerphone calls and videoconferences without headphones can irritate fellow passengers and that your private life should remain just that—private.
Claire’s advice: Using your headphones for phone conversations is a smart and courteous choice.
Being respectful is contagious
Every smile, respectful gesture and “thank you” inspires the next. What if, like our everyday items, you did your part to make travelling together more enjoyable?