Cell phones, headphones and rushing to catch a train reduce awareness. Unfortunately, many users engage in unsafe behaviour without even being aware of it.
Despite our education efforts and the presence of safety patrols, these dangerous behaviours persist.
Please read these basic safety rules and do your part for everyone’s safety!
Approaching trains are pretty quiet and can come from both directions, and buses can come from many different directions. Be sure to stop, look and listen when approaching a bus loop.
We strongly suggest you wait until you are on the train or bus to put on headphones or use your phone.
Always stop at level crossings and obey all signs.
There are signs indicating pedestrian crossings—use them!
Entering a railway right-of-way is not only illegal and subject to a fine, but it is also dangerous.
There will always be another one—your safety is more important than the time you might save.
Cross over it only to board the train once it has come to a complete stop.
Be sure to make eye contact with the driver; otherwise, wait until the bus has pulled away.
Getting around can be hazardous due to weather conditions (snow, freezing rain, etc.).
In the railway right-of-way or the area reserved for buses, failure to do so is a violation of the regulations and could be subject to a fine.
The safety team travels the network, providing 24/7 monitoring
Feel free to speak to them if you have questions or require assistance.
Exo’s agents and inspectors ensure at all times the safety of exo’s users, employees, facilities and operations. They are trained for emergency situations and to assist users.
Persons found to be in violation, due to their conduct or failure to present a valid transit pass, will receive a statement of offence.