Be safe around public transit

New Security Measure: Disembarking Between Stops

Effective December 1, 2020, exo offers people travelling alone the opportunity to disembark between bus stops every evening starting at 8 p.m. This measure has been in place since 2018 on the North Shore, and it is now deployed throughout the bus network.

In Brief:

Every evening of the year starting at 8 p.m.
Service available to passengers traveling alone or with children
Driver must be told ahead of time where to drop you off on the normal bus route, and then confirm that this is a safe drop-off spot

Cell phones, headphones and rushing to catch a train reduce awareness. Unfortunately, many users engage in unsafe behaviour without even being aware of it. Despite our education efforts and the presence of safety patrols, these dangerous behaviours persist. Please read these basic safety rules and do your part for everyone’s safety!

Pay attention near railway tracks and terminals

Always pay attention

Approaching trains are pretty quiet and can come from both directions, and buses can come from many different directions. Be sure to stop, look and listen when approaching a bus loop..

Wait until you board to distract yourself

We strongly suggest you wait until you are on the train or bus to put on headphones or use your phone.

Observe level and pedestrian crossings

Always stop at level crossings and obey all signs.

Cross only at the designated areas

There are signs indicating pedestrian crossings—use them!

Do not walk on the tracks

Entering a railway right-of-way is not only illegal and subject to a fine, but it is also dangerous.

Never run after a bus

There will always be another one—your safety is more important than the time you might save.

Keep a safe distance from the yellow safety line

Cross over it only to board the train once it has come to a complete stop.

Do not cross in front of a bus

Be sure to make eye contact with the driver; otherwise, wait until the bus has pulled away.

Be extra careful in winter

Getting around can be hazardous due to weather conditions (snow, freezing rain, etc.)..

Obey the signs

In the railway right-of-way or the area reserved for buses, failure to do so is a violation of the regulations and could be subject to a fine.

You can count on exo inspectors

The safety team travels the network, providing 24/7 monitoring

Feel free to speak to our inspectors if you have questions or require assistance.

We are happy to see you again! Our wait times to reach our Customer relations Centre are longer than usual. Thank you for your patience.