Viewing, changing or cancelling an occasional trip on paratransit

Do you use our paratransit service for your occasional trips?

With our online tool, you can view your upcoming trips, cancel a trip, or book a new one in a few simple steps.

View an occasional trip

All your occasional trips on paratransit are listed in your personal account.

Learn how to view your trips in the booking tool.

Cancel an occasional trip

Change of plans? Follow this tutorial to cancel a trip directly in the tool.

Change an occasional trip

To change a paratransit trip, you must first cancel it and then make a new reservation.

Here are your options for scheduling a new trip:

• Book a one-way trip without mobility equipment or an attendant

• Book a round trip without mobility equipment or an attendant

• Book a one-way trip with mobility equipment or an attendant

• Book a round trip with mobility equipment or an attendant

More useful information